Your customers are connected and, like it or not, more of your customers—especially first-time customers—are looking at social media reviews before deciding which restaurant they are going to spend their hard-earned money at.
If you’re not staying on top of your social media reputation, and ensuring the reviews you are receiving about your restaurant are positive, you are losing significant opportunities to gain new business, along the opportunity to earn repeat customers. Mystery Shopper Services knows how overwhelming social media monitoring can be so they have developed a one-stop reputation management system where your social media platforms are pulled into one location. From their Reputation Management Platform, you can:
- Review and reply to all social media reviews on your business
- Track your competition and see how your ratings in the community compare
- Improve your Google ranking
- Use their Review Booster to gain new positive reviews
- Schedule and publish special events to your social platforms
Performance Foodservice SPARK customers get the advantage of huge discounts on all services. Want further details? Click here.